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Frequently Asked Questions

UPDATED SEPTEMBER 9, 2020

Browse the list below of frequently asked questions regarding COVID-19 and the university's response to those questions and other important information for students, faculty and staff.

When returning to campus, all students, faculty and staff are asked to adhere to the following practices.

Face Coverings: Wear a face covering.

Physical Distancing: Whenever possible, maintain a physical distance of 6 feet from others.

Wash Hands Frequently: Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Stay Home When Sick: If you are sick, please stay home. Avoid close contact with people who are sick.

Yes. USAO has implemented and will enforce a policy mandating that masks be worn by employees, students and visitors (1) when they are inside University facilities and vehicles and (2) when they are outdoors on campus and social distancing of at least six feet is not possible. This policy will remain in effect until further notice.

All students, faculty and staff will receive a free washable face mask. If you did not receive one visit:

Students – Student Services: Student Center, 3rd floor

Faculty/Staff – Communications & Marketing Department: Troutt Hall, Room 103

Visitors may get a complimentary disposable mask from the Business Office in Troutt Hall, Room 220.

We emphasize the importance of personal responsibility in following any and all guidelines set in place by the CDC and University. For the benefit of the USAO community, our hope is that faculty, students and staff will exercise the care and consideration that will sustain us through the COVID-19 crisis.

Instructors have authority in their classrooms and staff have authority in their offices to require masks and take the appropriate steps should someone not be in compliance.

View our talking points to help you ask someone to wear their mask. If you notice an instance where the policy is not followed, you can report the incident and who was involved. The University shall exercise jurisdictional discipline to address misconduct which adversely affects the University community and/or the safe and orderly pursuit of its educational objectives. 

To ensure social distancing, academic classroom usage has been adjusted for reduced capacity. Classrooms have been measured and desks will be designated as available for use or not available. Classes of more than 40 students will not meet in person. Classes with smaller enrollments have been moved to larger classrooms for maximum social distancing. Plexi-glass or vinyl guards have been put in place to provide faculty a barrier, if requested.

Separate and specific entrances and exits will be indicated by signage for all campus buildings and classrooms where possible. Stairwells, where possible will be marked with signage for single use (up stairwells and down stairwells) to ensure distance, when possible.

View our talking points to assist you in requesting someone social distance. If you notice an instance where the policy is not followed, you can report the incident and who was involved.

For the fall, spectators will not be permitted at athletic events. Games will be livestreamed for viewing. Visit usaoathletics.com for games times and to watch.

If you become ill while on campus, quickly isolate yourself from others. If you have fever, cough, loss of smell or taste, or other symptoms out of the ordinary for you, you might have COVID-19. Please contact a healthcare provider to determine if you should get tested for COVID-19. Read more

Notify your supervisor (employees) or Dean of Students (students) that you have come in close contact with someone who tested positive for COVID-19. 

People who have been in close contact with someone who has COVID-19—excluding people who have had COVID-19 within the past 3 months will need to quarantine. People who have tested positive for COVID-19 do not need to quarantine or get tested again for up to 3 months as long as they do not develop symptoms again. People who develop symptoms again within 3 months of their first bout of COVID-19 may need to be tested again if there is no other cause identified for their symptoms.

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We are following the guidance of the Grady County Health Department. Currently if a student living on campus tests positive, they are relocated to an isolation room and will have to isolate for 10 days from the date of the positive test result. Roommates who have been exposed will have to quarantine for 14 days in their assigned space. If classroom occupants are abiding by social distancing and mask protocols, they should not have to quarantine as per CDC and Health Department Guidance. Students who commute will need to quarantine at their respective homes.

The University is providing increased cleaning and sanitizing of frequently used facilities and common areas, including elevators, restrooms, classrooms and other high-traffic spaces with the use of foggers and approved cleaners that meet CDC guidelines for disinfecting COVID-19. Additionally, all HVAC systems on campus are having UV filtration systems installed.

University administrative departments are open Monday – Friday from 8 a.m. – 5 p.m. Offices choose to provide services by appointment and/or walk in. How do I access services from each office? Learn more.  

If a student, faculty or staff member is in need of medical care, they should contact their primary care physician, the county health department or the Oklahoma Department of Health’s Coronavirus hotline at 1-877-215-8336 for instruction on testing and other recommended procedures. Students who don’t have health insurance may get tested for free through the local health department. Students may contact studentservices@usao.edu if they need assistance with transportation.

In addition to our on-campus counseling services, we have expanded our mental health offerings to include remote mental health services provided by Options Counseling. Students can schedule an appointment by emailing counseling@usao.edu.

Campus facility rentals/reservations for on-campus constituents and sponsored activities use is limited and will adhere to social distancing and masking policies. For information on what this means for your event capacity and availability email FR@usao.edu

Campus buildings remain closed to the public through the fall semester. For fall 2020, use of space is dedicated to core mission activities – teaching, learning, research, student groups and activities – and restricted to the campus community. Exceptions may be approved by the president. Members of the public needing to conduct business with the various university offices should contact the office to schedule a meeting.